PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy aims to inform users of the L’Or du Temps website about how their personal data is collected, used, and protected. L’Or du Temps is committed to complying with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

2. DATA CONTROLLER

Personal data is processed by:

L'Or du Temps - Vanwerst SRL
Registered office: Place Verte 38, 4900 Spa
Company number (BCE): 0874.777.771
Email: info@lordutemps.be

3. DATA COLLECTED

Nous pouvons collecter les données suivantes :

Nom et prénom
Adresse email
Numéro de téléphone
Message envoyé via le formulaire de contact
Données de navigation (cookies, adresse IP, etc.)

4. PURPOSES OF TREATMENT

Les données sont collectées pour les finalités suivantes :

Répondre aux demandes envoyées via le formulaire de contact
Assurer le suivi client
Améliorer l’expérience utilisateur sur le site
Réaliser des statistiques de fréquentation

5. LEGAL BASIS

The processing of data is based on:

The user’s consent
The performance of a request (e.g. responding to a message)
The legitimate interest of L’Or du Temps (website improvement)

6. SHELF LIFE

Personal data is retained for a reasonable period:

Contact data: up to 3 years after the last interaction
Browsing data: according to the duration of cookies (see Cookies section)

7. DATA SHARING

The data is neither sold nor transferred to third parties.

It may be processed by technical service providers, including:

Wix.com Ltd. (website hosting)

These providers also comply with applicable data protection regulations.

8. COOKIES

The website uses cookies to:

Ensure its proper functioning
Measure audience traffic
Improve the user experience

Access the Cookie Policy page

9. DATA SECURITY

L’Or du Temps implements appropriate technical and organizational measures to ensure the security of personal data.

10. USER RIGHTS

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access to your data
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability

To exercise these rights:
Contact: info@lordutemps.be

11. CLAIM

If you believe that your rights are not being respected, you may lodge a complaint with:

Autorité de protection des données
Rue de la Presse 35, 1000 Brussels
https://www.autoriteprotectiondonnees.be

12. MODIFICATIONS

L’Or du Temps reserves the right to modify this Privacy Policy at any time in order to remain compliant with applicable legislation.